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A Guide For Tenants
We're Here To Help Our Tenants Secure Their Ideal Property
All of our lettings experts have a wealth of knowledge and have answered every question there is to ask when you’re a tenant. We are always on hand to guide you through the renting process, and want only the best outcome for both tenants and landlords alike.
When we are involved with the letting of a property – we don’t simply fill a property and move on. We are on hand for anything that you might need – whether it be queries with your contract, concerns with your property or maintenance issues.
Simply find a property on our website, let us know and we’ll get you in for a look. Then if you love the property we will be on hand throughout the whole process to ensure that everything goes without any problems.
Key Considerations
It couldn’t be easier to book viewings with Number One Lettings. Simply find one or more properties that you like right here on our website, give us a call and we’ll be in touch with you to arrange a suitable time to show you around.
If there is nothing currently listed that is appropriate – give us a call and let us know what you’re looking for. We’ll keep your details, wants and needs on file and alert you the moment an appropriate property comes available.
At Number One Lettings our aim is to make the process as easy to understand as possible. Your new tenancy will have a dedicated agent who will guide you through the process, and you will be given a checklist to follow along so that you bring all the required documents at the time they are required.
Some property rentals will be subject to suitable references being provided. These are usually previous landlords, agencies or people who know you personally who occupy senior positions professionally.
Some may also required a credit references that will confirm you are financially able to meet the payments that you will be responsible for during the duration of your tenancy agreement. We obtain this from an independent third party credit referencing agent.
Simple really! We simply need to know that you are who you say you are. You will need two forms of ID when you lease a property, and the most common forms of ID are:
- Passports
- Driving Licence
- Bank Statements
- Student ID
You will of course be required to sign legal contracts that secure the property for you, but which also makes you legally responsible for the monthly rent payments during the duration of your tenancy.
We always make sure any tenants have plenty of time to read through their agreement and ask their agent any questions that they have before anything is signed.
When you sign your contract you will be required to pay your first months rent and your security deposit. If we are managing the property then we will provide you with all the direct debit details than you need to get your payments arranged. If we are simply letting the property then we will put you in touch with your new landlord for payment to be arranged with them directly.
The Number One Property Management office hours are 9am to 5.30pm Monday to Friday and 9am to 5pm on Saturdays. Our office is closed on Sundays and Christmas Day.
If your question or issue is non urgent please call back within the above hours or send an email to propertymanagement@
If you do have a genuine emergency that could cause harm to you or significant damage to the property please call the below number and instruction will be provided.
0203 031627