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Block Management
At Number One Property Management our experienced and professional team provides specialist block management and estate management services and support for purpose-built apartment blocks, building conversions and multi-commercial units.
Bespoke Block Management Solutions
As a professional, Newport-based managing agent and block management company we specialise in all aspects of residential block management on behalf of Residents’ Flat Management Companies (RMCs), leaseholders, and freeholders. These services are also sometimes referred to as leasehold management, remote property management, or, where there are differences like larger areas, boundary issues, communal outdoor areas, and estate management. Whatever your preferred term, we are confident that we can provide the best possible services.
At Number One we can also provide specialist management support for purpose-built apartment blocks, building conversions and multi-commercial units.
Each site will have very different management requirements. That’s why we sit down with our new clients and diligently assess their needs to create a bespoke, transparent management solution with a strategic focus.
A solution that is affordable and will enhance the value of their property now and in the future. Whether it’s issues of legal compliancy, accounting or repairs, Number One can deliver a first-class solution.
To help manage your property, we offer a combination of industry-recognised software, our own bespoke, online client support plus a reliable, on-site presence when you need us the most.
Our fee for administering the management of a specific site will always vary based on the complexity of the site to be managed.
To note, some services fall outside day-to-day management of the site and may incur additional charges as and when necessary and in agreement with the Client.
Our Residential Block Management Service
As your residential block management services provider our responsibility is to utilise the service charge to provide a range of services to manage the communal areas and shared spaces of residential properties. Although each block may have different types of internal and external communal areas with different needs, all of these will be identified and addressed by maintenance contractors. Our block management services include:
- The health and safety inspections and maintenance of vital safety aspects of the block such as fire alarms and smoke detection systems, fire extinguishers, smoke vents, and dry risers. We also manage periodic fire risk assessment for our clients.
- Cleaning of the communal areas and window cleaning (internal and external).
- Attending to internal and external lighting and heating (HVAC).
- Maintaining the door entry systems (and/or automatic gates) and the lifts.
- Landscaping duties (hard and soft).
- Structural repairs and periodic redecorating.
Bespoke, Transparent, Block Management Solutions
Other services we can help with include:
- Legislation help and advice. We can help our clients to navigate their way through the legislation that provides structure to managing a property and how this applies to their block.
- Where required, to act as Company Secretary and/or the registered office for a Residents’ Management Company.
- Administering the employment of caretakes, concierges, or wardens where required.
- Arranging general insurance and providing buildings insurance, liabilities insurance (Directors’ and Officers’), and any engineering policies for lifts and machinery, plus helping with insurance claims and administration.
- Organising and attending meetings e.g., annual, general, or extra-ordinary general meetings.
Assessing Your Block Management Needs
Each site will have quite different management requirements. That is why we sit down with our new clients and diligently assess their needs to create a bespoke, transparent management solution with a strategic focus.
A solution that is affordable and will enhance the value of your property now and in the future. Whether it’s issues of legal compliancy, accounting or repairs, Number One can deliver a first-class solution.
Industry Recognised Software
To help manage your property, we offer a combination of industry-recognised software, online client support plus a reliable, on-site presence when you need us the most.
Flexible Services To Suit Your Block’s Individual Needs
Our fee for administering the management of a specific site will vary based on the complexity of the site to be managed and its individual needs.
To note, some services fall outside day-to-day management of the site and may incur additional charges as and when necessary and in agreement with you.
Emergencies
The Number One Property Management office hours are 9am to 5.30pm Monday to Friday and 9am to 5pm on Saturdays. Our office is closed on Sundays, Christmas Day, Boxing Day and New Years Day.
If your block or property management question or issue is non urgent please call back within the above hours or send an email to property.management@nopm.co.uk
If you do have a genuine emergency relating to communal space within your block or property or the buildings fabric that could cause harm to you or significant damage to the property please call the below number and instruction will be provided. Please note for matters internal to your property you should engage with your landlord or lettings agent.
0203 031627
Emergencies
In the event of an out of hours emergency please call 01633 493070 and leave a message detailing your name, address and contact number on the emergency line.
If your issue requires immediate attention you can call the numbers below.
Please only call these numbers if there is a genuine emergency, in the event the problem is not deemed an emergency you may incur a charge for any callout.
For water release call M&M Heating and Plumbing on 02922 362906
For electrical issues please call EPHG Limited on 07720 247 247
For door access or fire alarm issues please call King Security on 07540793930