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Landlords - Let Your Property with Confidence
At Number One Property Management, we work with landlords to provide high-quality rental homes for contract holders who want to stay long term.
It’s the foundation of what we do — and it’s how we help you build a stable, successful investment.
We carry out regular property visits and annual rent reviews as standard, so you can trust that your property is being well looked after and performing at its best. We take an active interest in your investment, not just when a problem arises, but all year round.
The lettings industry is full of complex legislation and growing responsibilities for landlords. Our commitment to ongoing training means we stay ahead of the changes — so you don’t have to worry.
We focus purely on residential lettings and management, not student lets. When you work with us, you get a team whose total focus is keeping your property compliant, well cared for, and consistently let.
Landlord Services & Fees
Service Levels & Fees
Let Only / Self Managed
- Consultation of your property, presentation, market conditions, and current legislation
- Create an online marketing brochure with professional photographs
- Create video walkthroughs for virtual viewings
- Advertising with Zoopla, Rightmove & social media
- Qualify enquiries against landlord requirements prior to viewing
- Arrange and accompany viewings
- Weekly feedback and statistics about your property’s online performance
- Negotiation of the terms of the occupation contract
- Detailed referencing of the applicants & guarantors, with credit checks
- Ensuring the property is legally compliant for let with the relevant certificates
- Preparation and execution of a Standard Occupation Contract
- Preparation of deposit Prescribed Information
- Deposit submission into the Deposit Protection Scheme (DPS)
Fully Managed
- Arranging an Independent Inventory to be compiled, by a third-party independent inventory clerk
- Notification of occupation contract start to the water company & council tax
- Monthly rent collection & statement of account
- End of year statement of account
- Primary contact for contract-holders to report maintenance issues
- Obtaining quotes & coordinating maintenance by qualified & insured contractors
- Administration of invoices relating to the property from rent received
- Serving of legal notices
- Preparation & execution of renewal of occupation contract
- Provide the contract-holders with a comprehensive end of occupation contract letter
- End of occupation contract management, negotiating deductions from deposit if required
- Notification of occupation contract end to water company & council tax
- Preparation of evidence for dispute resolution or court hearings
- Re-advertisement property
- Free access to online client portal
- Arrange property visits & provide report to landlord
- Annual property portfolio review
- Inclusive Alternative Dispute Resolution (ADR) with DPS
Let Only Fees
Occupation contract set-up fee:
95% of 1st months rent, minimum fee £597.00
Deposit management (optional):
£120.00
Renewal of contract: (optional):
£120.00
Hourly rate:
£75.00 per hour, minimum fee £75.00
Notices for possession:
£90.00 per notice
Property visit report:
£150.00
Fully Managed Fees
Occupation contract set-up fee:
75% of the 1st months rent, minimum fee £450.00
Management monthly fee:
12% of the monthly rent due
Rent guarantee & legal expense service:
3% of the monthly rent due
Renewal of fixed or periodic occupation contract:
£95.00
Issuing a written statement:
£60.00
Property visit report:
£85.00 (6 monthly)
Transfer of property to new landlord fee:
£180.00
Administration of rent guarantee claim:
£150.00
Hourly rate:
£75.00 per hour, minimum fee £75.00
Issuing notices for possession:
£90.00 (per notice)
Court attendance:
£240.00 all day of part thereof
Bailiff attendance:
£95.00
Landlord rescue service set-up:
£900.00
Avoidable Costs
Inventory & Property Reporting Services
Obtaining proof of ownership:
£30.00
Re-issuing or amending contracts:
£30.00
Early termination fee:
£420.00
Duplication & testing of extra keys:
£12.00 plus the cost of key cutting
Administration of NRL tax returns:
£300.00 per year
Independent inventory set-up and updates
1 bed £135.00 unfurnished, £150.00 furnished
2 beds £145.00 unfurnished, £160.00 furnished
3 beds £155.00 unfurnished, £175.00 furnished
4 beds £180.00 unfurnished, £210.00 furnished
5 beds £210.00 unfurnished, £250.00 furnished
Independent inventory check-out
1 bed £110.00 unfurnished, £130.00 furnished
2 beds £120.00 unfurnished, £145.00 furnished
3 beds £130.00 unfurnished, £185.00 furnished
4 beds £160.00 unfurnished, £230.00 furnished
5 beds £200.00 unfurnished, £250.00 furnished
Contractor Fees
Project Management
Energy performance certificate (EPC):
£144.00
Gas safety certificate (GSC):
£95.00
Gas safety certificate (GSC) & service:
£144.00
Electrical Installation Condition Report (EICR):
£198.00
Electrical condition report retest
£30.00
Legionella risk assessment:
£108.00 (valid for 2 years)
Roofer emergency call out fee:
£150.00 for 1st hour
Damp report:
£144.00
Vacant property visit & report:
POA, minimum fee £50.00
Organising property refurbishment:
minimum fee £1500.00 – depending on level of refurbishment
Property uplifts:
12% of cost of works over £1000.00
Furnishing advisory service:
By quotation (dependant on size of property)
Additional Fee Information
That the Property will be supplied with a minimum of one working, mains powered and interlinked, smoke alarm per floor, and a carbon monoxide alarm in every room as specified by legislation; and, if not present, the Agent can arrange for the fitting of appropriate alarms at the Landlord’s expense.
The Landlord will not hold the Agent liable, and will refund any losses to the Agent, for the cost of complying with any existing or future legislation affecting the letting of the Property and the cost of repairing and removing and replacing any dangerous and/or defective equipment and/or furnishings with safe and compliant equipment and/or furnishings
The Landlord agrees that agreed costs of repairs will be deducted from due rent with any balance owed above the rent to be paid as an ad-hoc sum.
The Agent will use its best endeavours to notify the Landlord whether or not the Property requires a licence under an existing or new licensing scheme under the Housing Act 2004. Where a licence is required, and a licence has not already been issued, the Landlord will apply for the licence and pay the applicable fee. The Landlord will apply for a renewal of the licence in good time, when this is needed. The Landlord will provide the Agent with a copy of the licence or confirmation from the local authority that a licence application has been received, before the new scheme is in force, before the Property is first let or before the licence is due for renewal, as appropriate. The Landlord will not hold the Agent liable, and will refund any losses to the Agent, for any fines or other penalties as a result of the Landlord’s failure to make an application for, or renew, a licence and pay the fee.
That the Landlord will compensate and reimburse the Agent for all costs and expenses, penalties, claims or liabilities incurred or imposed upon the Agent including anything awarded by a court in connection with the management of the Property under this agreement, unless the loss or liability arises through negligence or breach of contract.
The Agent will pay for repairs out of rent money held and where the monies held are insufficient to cover the cost of a repair the Landlord will pay the Agent any shortfall upon demand.
If the Agent has committed expenditure or undertaken work, the Landlord agrees to reimburse the Agent with those costs and expenses.
The above is the standard schedule of fees and charges, but your fees will be agreed separately with one of the team.
All services and fees are tax deductible.
VAT at the current rate of 20% has been INCLUDED in our fees.
Complaints Procedure
Complaints
We aim to provide the best possible service. If you have a concern, please speak to the member of staff you have been dealing with first.
If you’d like to make a formal complaint, you can request a copy of our full complaints procedure.
- We will acknowledge your complaint within three working days.
- We will review the matter fully and provide a written response within 15 working days.
If you are not satisfied after this process, or if more than eight weeks have passed, you may contact a Rent Smart Wales approved redress scheme, such as the Property Redress Scheme (PRS).
PRS Contact:
Premiere House, 1st Floor, Elstree Way, Borehamwood, WD6 1JH
Phone: 0333 321 9418 | Email: info@theprs.co.uk | Website: www.theprs.co.uk
Tailored Marketing Campaigns
We have many ways of marketing your property. We of course use mainstream services like Rightmove and Zoopla – but we expand on this to achieve maximum coverage within the most suitable demographic for the property you are listing.
Huge Service Offering
We cover everything at Number One Lettings – from finding new contract holders, conducting inspections, arranging a maintenance callout, managing rental payments, mitigating disputes and even pursuing rental arrears on your behalf. We offer all of this, or just the services you require meaning we compose a bespoke package for every landlord.
Area Specific Experts
In the areas we operate in we have a wealth of knowledge of the rental market. If you’re underselling yourself – we’ll know and we’ll make sure you’re informed. If you are struggling to find contract holders then we’re certain we can pinpoint why. Knowing the area is of massive benefit to the landlords we work with – and placing suitable contract holders in a swift fashion is just one of many.
Landlord Knowledge
If you’re a landlord it is no longer as simple as finding someone to live indoor property and going ahead! Legislation within this sector has over the years piled up and can certainly be rather confusing. Where do a landlords legal requirements begin? Where do they end? At Number One Lettings we can explain all your legal duties to you simply and in a way that anyone can understand. So get in touch, and let us handle it all for you.