Landlords - Number One Lettings

Landlords - Let Your Property with Confidence

At Number One Property Management, we work with landlords to provide high-quality rental homes for contract holders who want to stay long term.
It’s the foundation of what we do — and it’s how we help you build a stable, successful investment.

We carry out regular property visits and annual rent reviews as standard, so you can trust that your property is being well looked after and performing at its best. We take an active interest in your investment, not just when a problem arises, but all year round.

The lettings industry is full of complex legislation and growing responsibilities for landlords. Our commitment to ongoing training means we stay ahead of the changes — so you don’t have to worry.

We focus purely on residential lettings and management, not student lets. When you work with us, you get a team whose total focus is keeping your property compliant, well cared for, and consistently let.

Landlord Services & Fees

Service Levels & Fees

Let Only / Self Managed

Consultation of your property, presentation, market conditions, and current legislation
Create an online marketing brochure with professional photographs
Create video walkthroughs for virtual viewings
Advertising with Zoopla, Rightmove & social media
Qualify enquiries against landlord requirements prior to viewing
Arrange and accompany viewings
Weekly feedback and statistics about your property’s online performance
Negotiation of the terms of the occupation contract
Detailed referencing of the applicants & guarantors, with credit checks
Ensuring the property is legally compliant for let with the relevant certificates
Preparation and execution of a Standard Occupation Contract
Preparation of deposit Prescribed Information
Deposit submission into the Deposit Protection Scheme (DPS)

Fully Managed

Arranging an Independent Inventory to be compiled, by a third-party independent inventory clerk
Notification of occupation contract start to the water company & council tax
Monthly rent collection & statement of account
End of year statement of account
Primary contact for contract-holders to report maintenance issues
Obtaining quotes & coordinating maintenance by qualified & insured contractors
Administration of invoices relating to the property from rent received
Serving of legal notices
Preparation & execution of renewal of occupation contract
Provide the contract-holders with a comprehensive end of occupation contract letter
End of occupation contract management, negotiating deductions from deposit if required
Notification of occupation contract end to water company & council tax
Preparation of evidence for dispute resolution or court hearings
Re-advertisement property
Free access to online client portal
Arrange property visits & provide report to landlord
Annual property portfolio review
Inclusive Alternative Dispute Resolution (ADR) with DPS

Let Only Fees

Occupation contract set-up fee:
95% of 1st months rent, minimum fee £597.00
Deposit management (optional):
£120.00
Renewal of contract: (optional):
£120.00
Hourly rate:
£75.00 per hour, minimum fee £75.00
Notices for possession:
£90.00 per notice
Property visit report:
£150.00

Fully Managed Fees

Occupation contract set-up fee:
75% of the 1st months rent, minimum fee £450.00
Management monthly fee:
12% of the monthly rent due
Rent guarantee & legal expense service:
2.4% of the monthly rent due
Renewal of fixed or periodic occupation contract:
£95.00
Issuing a written statement:
£60.00
Property visit report:
£85.00 (6 monthly)
Transfer of property to new landlord fee:
£180.00
Hourly rate:
£75.00 per hour, minimum fee £75.00
Issuing notices for possession:
£90.00 (per notice)
Court attendance:
£240.00 all day of part thereof
Bailiff attendance:
£95.00
Landlord rescue service set-up:
£900.00

Avoidable Costs

Inventory & Property Reporting Services

Obtaining proof of ownership:
£30.00
Re-issuing or amending contracts:
£30.00
Early termination fee:
£420.00
Duplication & testing of extra keys:
£12.00 plus the cost of key cutting
Administration of NRL tax returns:
£300.00 per year

Independent inventory set-up and updates
1 bed £135.00 unfurnished, £150.00 furnished
2 beds £145.00 unfurnished, £160.00 furnished
3 beds £155.00 unfurnished, £175.00 furnished
4 beds £180.00 unfurnished, £210.00 furnished
5 beds £210.00 unfurnished, £250.00 furnished
Independent inventory check-out
1 bed £110.00 unfurnished, £130.00 furnished
2 beds £120.00 unfurnished, £145.00 furnished
3 beds £130.00 unfurnished, £185.00 furnished
4 beds £160.00 unfurnished, £230.00 furnished
5 beds £200.00 unfurnished, £250.00 furnished

Contractor Fees

Project Management

Energy performance certificate (EPC):
£144.00
Gas safety certificate (GSC):
£95.00
Gas safety certificate (GSC) & service:
£144.00
Electrical Installation Condition Report (EICR):
£198.00
Electrical condition report retest
£30.00
Legionella risk assessment:
£108.00 (valid for 2 years)
Roofer emergency call out fee:
£150.00 for 1st hour
Damp report:
£144.00
Vacant property visit & report:
POA, minimum fee £50.00

Organising property refurbishment:
minimum fee £1500.00 – depending on level of refurbishment
Property uplifts:
12% of cost of works over £1000.00
Furnishing advisory service:
By quotation (dependant on size of property)

The above is the standard schedule of fees and charges, but your fees will be agreed separately with one of the team.

All services and fees are tax deductible.

VAT at the current rate of 20% has been INCLUDED in our fees.

Complaints Procedure

Complaints

We aim to provide the best possible service. If you have a concern, please speak to the member of staff you have been dealing with first.

If you’d like to make a formal complaint, you can request a copy of our full complaints procedure.

We will acknowledge your complaint within three working days.
We will review the matter fully and provide a written response within 15 working days.

If you are not satisfied after this process, or if more than eight weeks have passed, you may contact a Rent Smart Wales approved redress scheme, such as the Property Redress Scheme (PRS).

PRS Contact:

Premiere House, 1st Floor, Elstree Way, Borehamwood, WD6 1JH

Phone: 0333 321 9418 | Email: info@theprs.co.uk | Website: www.theprs.co.uk

Tailored Marketing Campaigns

We have many ways of marketing your property. We of course use mainstream services like Rightmove and Zoopla – but we expand on this to achieve maximum coverage within the most suitable demographic for the property you are listing.

Huge Service Offering

We cover everything at Number One Lettings – from finding new contract holders, conducting inspections, arranging a maintenance callout, managing rental payments, mitigating disputes and even pursuing rental arrears on your behalf. We offer all of this, or just the services you require meaning we compose a bespoke package for every landlord.

Area Specific Experts

In the areas we operate in we have a wealth of knowledge of the rental market. If you’re underselling yourself – we’ll know and we’ll make sure you’re informed. If you are struggling to find contract holders then we’re certain we can pinpoint why. Knowing the area is of massive benefit to the landlords we work with – and placing suitable contract holders in a swift fashion is just one of many.

Landlord Knowledge

If you’re a landlord it is no longer as simple as finding someone to live indoor property and going ahead! Legislation within this sector has over the years piled up and can certainly be rather confusing. Where do a landlords legal requirements begin? Where do they end? At Number One Lettings we can explain all your legal duties to you simply and in a way that anyone can understand. So get in touch, and let us handle it all for you.